Shipping Policy
Shipping Policy
We ship worldwide from Canada (all orders are processed within 1-3 business days)
Canada:
Orders within Canada arrive the fastest, typically within 2-5 business days depending on your location.
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United States:
Shipping to the USA takes longer, usually 3-7 business days.
International:
International delivery times vary and may take 2-4 weeks depending on the destination and customs processing.
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*Please note that shipping delays may occur during the holiday season. Tracking information will be provided whenever available*
A legal disclaimer
We guarantee that any shipped order placed on or before December 11th (standard shipping) or December 15th (express shipping) will arrive by December 24th.
If your order does not arrive by December 24th, you will receive a full refund for the most expensive item in your order.
Applies only to orders shipped by us on time and to addresses that are correctly provided by the customer.​
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Does not apply to delays caused by customs holds, extreme weather, courier strikes, or situations beyond our control.
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Tracking must show no successful delivery scan by 11:59 PM on December 24 (recipient’s local time).
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Customer must notify us within 5 days (by December 29) to claim the guarantee.​